We define a system as an orderly process or a set of related things or organized facts. Applied to a work area or department, a system connects information necessary to manage work effectively in an area. One of a manager’s responsibilities is to provide the support necessary for the work to be completed. In order to accomplish this work, managers have to control numerous variables, including safety, quality, cost, customer service, productivity, production, or how much work needs to be completed to stay on schedule.
Brooks has been designing and implementing management systems since 1960. Proper implementation is the key to ensuring long- term sustainable results. Lots of companies can promise to design management systems, but Brooks drives behavior change that fully utilizes the system to continue improving performance well after project completion. For an implementation to be successfu,l an organization needs to develop a performance- driven culture that has clearly defined roles, responsibilities, and accountability. That way everyone knows what role they play in achieving the company’s objectives.
An effective management system must be able to provide consistent, accurate information about safety, quality, cost, and performance, linked to the company’s financial goals for the year. A complete system has the following elements: a forecasting element, a planning function, a mechanism to assign the plan, a follow- up system to make sure execution is correct, reporting mechanism to measure plan attainment, and lastly, an evaluation phase to analyze information gathered in the system. These are the building blocks of a good system, and all pieces must work together to be an effective continuous improvement system. Brooks works with your team to design the processes, tools, and procedures during the first phase of an engagement to prepare for the implementation phase. During the implementation phase, Brooks works alongside the management team to ensure the designed processes and tools are adhered too and understood. This is key to long term sustainability. Think of us as the coach that keeps your management team on the right path- over time, we slowly start to back away to allow the management team to continue the journey to the goal of a high- performance organization.